All classes registered must be completed within the term’s date. Students who paid for a full term is allowed to carry forward not more than 2 missed lessons to the following term. The 3rd and subsequent absences will be voided.
Can I reschedule the classes?
Yes, parents may request to reschedule the classes to be completed within the contractual period.
Can I choose any teacher for online lessons
You may, subject to the date and time available as there are also a maximum number of students allowed in one online art class.
What should I do if I am unable to attend the lesson?
To ensure all children enjoy the right to have classes, please adhere to the absence policy of notifying the centre at least 24 hours ahead of time. Any absence without prior notice will be counted as the child has completed the class.
What if I'm going to miss more than 2 weeks of lessons?
Yes, parents/guardians can request to suspend the classes if the child is:-
a. Suffering from long-term sickness
b. Travelling overseas for more than 2 consecutive weeks.
Parents/guardians must timely provide one of the following written proofs with the request.
i. Copy of the plane, bus, train or ship ticket.
ii. Proof of crossing the border.
iii. Proof of hospitalization.
iv. Proof of illness history.
What is your refund policy?
All fees are non-refundable.